Privacy Policy

​Rainbow Rockies cares about your privacy. We collect only the information we need to provide safe, reliable shuttle services, and we follow Canadian privacy laws, including PIPEDA.

 

1. What Information We Collect

We collect:

Your name and contact information

Pickup and drop‑off details

Payment information (handled securely by our payment provider)

Any special requests you choose to share

If you visit our website, we may also collect basic technical info like your IP address or browser type to help improve our site.

 

2. Why We Collect It

We use your information to:

Book and manage your trip

Contact you about your ride

Process payments

Improve our services

Meet legal requirements

We will not use your information for anything else without your consent.

 

3. Your Consent

By booking with us or using our website, you agree to how we collect and use your information. You can withdraw your consent at any time, but it may affect our ability to provide service.

 

4. How We Protect Your Information

We take reasonable steps to keep your information safe, including secure payment processing and limiting access to staff who need it.

 

5. When We Share Information

We only share your information with:

Payment processors

Booking or scheduling tools

Drivers who need your trip details

Authorities if required by law

We never sell your information.

 

6. Your Rights

You can ask us to:

Show you the personal information we have

Correct or update it

Delete it when appropriate

Just contact us at hello@rainbowrockies.ca

 

7. Children’s Privacy

We do not knowingly collect information from children under 13.

 

8. Changes to This Policy

We may update this policy from time to time. The date at the top will show the latest version.

 

9. Contact Us

If you have questions or want to make a privacy request, contact:

Rainbow Rockies

Email: hello@rainbowrockies.ca

Mail: PO Box 44022 Calgary RPO Southcentre Alberta T2J7C5

Website: www.rainbowrockies.ca